1.Scope of This Policy
This Privacy Policy applies to all online activities generated when you use the Moriliva website (hereinafter referred to as “we”), including but not limited to page browsing, product viewing, placing orders, making payments, and communicating with us. All information processing is carried out solely for the purpose of providing normal online store services and ensuring a smooth user experience.
2. Information Collection Technologies – Cookies
To ensure the proper functioning of the website and to enhance your browsing experience, we may collect certain usage information through technologies such as Cookies when you visit our website. These technologies are used to support page display, operational processes, and the recording of access status.
Cookies do not directly identify you as an individual; instead, they help maintain functional stability and a consistent experience when you revisit the website.
3.Use and Sharing of Information
We use the information collected only in situations directly related to website services, mainly for the following purposes:
Processing orders and completing related service procedures;
Responding to your inquiries and providing necessary support;
Ensuring the stability and security of website operations;
Analyzing usage to improve page structure and operational experience.
Except where necessary to achieve the above purposes, information will not be used for other purposes, nor will it be shared unnecessarily without your consent.
4. Data Storage and Use of Cookies
Some information may be stored on your device in the form of Cookies to support basic website functions and preference settings. When you first visit the website, you will be informed about the use of Cookies and asked for your acknowledgement and authorization. Apart from essential Cookies, you may choose whether to accept other types of Cookies.
Relevant data is retained only for a reasonable period necessary to achieve the intended purposes.
5.User Rights
Subject to applicable policies, you have the following rights:
To access information relating to you that we process;
To request correction, updating, or deletion of information;
To restrict or object to the processing of information in certain circumstances;
To withdraw any consent you have previously given at any time.
If you wish to exercise any of the above rights, please contact us using the details below.
6. Legal Basis for Data Processing
In accordance with GDPR policy, our processing of personal information is based on the following legal grounds:
Performance of a contract: processing orders and providing purchased services;
Explicit consent: for newsletter subscriptions and related marketing activities;
Compliance with legal obligations: for tax, accounting, and regulatory purposes;
Legitimate interests: improving user experience and preventing fraud or abnormal activities.
7. Contact Us
Contact Address: 5616 BISMACH DR APT 101, ALEXANDRIA, VA 22312-2516, US
Customer Service Phone: +1 (276) 274-1062
Customer Service Email: solutions@moriliva.com
Email Service Hours: Monday to Friday, 9:00–12:00 and 14:00–18:00 (UK Time, GMT)
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